This module lists all the enquiries made by the people in an institution. For example, enquiries made by parents, news agencies, etc. This module can be accessed by navigating to the Reception → Enquiry module which requires the enquiry:read permission to be accessed. For admin access, you will need the enquiry:admin-access permission.

You can also add enquiries by clicking the ‘Add Enquiry’ button on the top right. There, you’ll need to enter the details like period (session), date of enquiry, type of enquiry, source, name of the person who enquired, his/her email and contact number, and the employee who looked after the enquiry.

You can add the student details and upload an attachment for the enquiry through the ‘Upload File’ button.

Adding enquiries requires enquiry:create permission. After entering the details, you can save it which will be listed on the enquiries list.

You can also view the full details of an enquiry by double-clicking on it from the list.

You can also edit the enquiry and add a follow-up by entering the follow-up details. They require enquiry:edit and enquiry:follow-up permissions.

To delete and export the enquiries, you’ll need the enquiry:delete and enquiry:export permissions.